Utility Services Update


ALTAVISTA TO BEGIN UTILITY DISCONNECTIONS ON NOVEMBER 8

Due to the Coronavirus (Covid-19) pandemic, disconnection of water service for non-payment has been suspended since April 2020 for utility customers.  With Virginia lifting its state of emergency, on June 30th, utility service disconnections may resume.

The 2021 General Assembly included language in the Appropriations Act that prohibited utility service disconnections for non-payment of utility bills until 60 days after the state of emergency ends. Therefore, all utility service disconnections were able to resume on August 29, 2021. In addition, penalties for nonpayment also may resume.

Beginning November 8, 2021, the Town will resume shutting off water service for past due accounts that have not established a repayment plan or are not adhering to the terms of their repayment plan. 

 

Should you have any questions or need further information, please contact Town Hall at 434-369-5001.